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Each business has a number of operating systems, or
functional departments if you like. They work together to provide capability,
functionality and ultimately profitability. Identifying your key BOS’s allows
you to start examining responsibilities, roles, tasks and requirements for
your business. Not only will this contribute to the systemisation of your
business, the documentation and captured knowledge will add value to your
enterprise, either when you sell it, or through the freedom it gives you to
pursue your lifestyle.
The Business Operating System is the collection of functional components
(departments) within your business. They work together to provide your
business with:
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Functionality
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Capability
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Profitability
Each Business Operating System is the place where you create, capture and
retain:
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Business information
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Work instructions
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Historical data
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Documentation
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Procedures
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Rules
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Guidelines…
Advantages of building and maintaining your BOS are:
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Single place to keep all the chaos of information
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Faster induction of new team members
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Builds value into the business by creating a business “manual” – handy for
‘new’ owners
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Creates historical information from which lessons and decisions are based on
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Lets you examine the business from a ‘structural’ viewpoint to help engineer
improvements

Seven common Business Operating Systems
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