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“If you are still relying on your ‘Unique Selling
Proposition’ alone to give your business a sustainable competitive
advantage, you’re in deep poo poo.”
- Duncan Schultz |
Business in our current context is fast, a 'blur' in fact. Making
sense of how we can build a better business, whilst simply keeping our head
above water is a challenging and consuming task. Simplification is the
key. Centre of Gravity is a simple approach to ensuring that we
understand what we:
- Are good at,
- Should be good at, and
- Are not so good at.
This is generally encompassed in the traditional bulky business plan as
something like - "great customer service...". This warm and fuzzy sounds
good, looks good and is certainly an ideal concept. How do you make this
happen? What are the specifics? What things can you do every day
to work towards building and sustaining strengths and mitigating and
eliminating weaknesses? The answer lies in a simplistic construct -
Centre of Gravity. Have a look at the example below from 'ChocBiz'.

Note that what starts out in the centre areas as warm and
fuzzy becomes very specific at the edges. Doing business at the 'Edge'
is what Centre of Gravity helps us identify and do.
What is Centre of Gravity in the Business Unusual context?
The centre of gravity is the collection
of capabilities in your business, from which your business creates a
sustainable competitive advantage, a platform for growth and market strength.
The centre of gravity in each business will consist of a number or key
elements
Identifying your Centre of Gravity
The
process of identifying your Centre of Gravity allows you:
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To
understand what makes your business ‘tick’
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To
target tactics to build your strengths
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To
minimise your vulnerabilities
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To
build on for growth
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To
mitigate competition
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To
weather economic downturn
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To
find, keep and satisfy customers…
The key aspects to your Centre of Gravity are:
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Capabilities (Strengths),
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Vulnerabilities (Weaknesses)
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Gaps (Strengths needed), and
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Requirements (the things that actually 'make'
Capabilities or reduce Vulnerabilities)

Start by identifying
what your existing strengths and weaknesses are, pretty much conducting a good
old fashioned SWOT. Next - start asking yourself, "what are the actual
things I need to do to create/sustain/reduce... this?" The answers to
these questions will start to provide you with the requirements. Once
you have started to map these out - start answering the questions:
Mapping you Centre of Gravity on something like a mind map (as shown for
ChocBiz) on a single piece of paper, single file, ..whatever - that you can
easily refer to is ideal. Place it in front of you and refer to it every
day asking yourself - what can I do right now to build my Centre of Gravity?
If this is the only Business Plan you have - at least it will not gather
dust on a shelf.
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